Video Coaching FAQs

Do I need any special software to playback the videos I can buy from this site?
Our files are supplied as MP4 files. This is so they play on iPads and iPhones. You will need software on your PC or Mac that is capable of playing MP4 files. If you have iTunes and/or QuickTime installed on your Mac or PC you will be able to play our videos.  If not, you can download for FREE Apple’s QuickTime Player software from here:

Your video won’t play in Windows Media Player?
The Windows Media Player does not support the MP4 format so you you will get an error. You will need Apple’s QuickTime Player software installed on your Mac or PC which is available FREE from here:

If you have problems with your downloads please contact us immediately at